We protect your privacy. You can feel safe when you entrust your personal information to us. Therefore, we have established this policy. It is based on two regulations regarding the processing of personal data in the optics industry, the patient data file and the new data protection regulation, and clarifies how we work to look after your rights, your integrity and your safety as a patient.
The purpose of this policy is to tell you how we process your personal information, who will have access the information, what conditions there are and how you can take advantage of your rights.
WHY DO WE NEED YOUR PERSONAL INFORMATION?
We process your personal information primarily to fulfill our obligations to you. Our starting point is not to process more personal information than is necessary for the purpose.
We need your personal information to provide you with good service and proper treatment regarding your vision care. The personal data we have or have related to care is handled in our journal of medical data, such as the prescription that you fill in when you order a pair of YouZee Clip-In. These data are covered by the patient data act and we are required to store for at least 10 years.
We also want to provide you with a good service regarding marketing, follow-up and information. We also need your personal information to comply with laws and perform customer and market analyzes. For this we need your consent. If you are a new customer, we will ask that question. If you are an existing customer, we usually have an agreement.
You have the right to revoke your consent at any time. We will no longer process your personal information or obtain new, provided that it is not necessary to fulfill our obligations under contract or law.
WHAT PERSONAL DATA DO WE PROCESS?
We only process personal information when we have a legal basis. We do not process personal data in any case, other than when it is required to fulfill obligations under contract and law. Here are examples of personal data we treat:
- E-mail adress
- Phone number
- Date of Birth
- Login details
- Credit card number and other bank-related information
- Information that you registered yourself and voluntarily state
We may access your personal information in various ways, including the following:
- Details you provide us directly
- Data recorded when you visit our website
- Information that we recieve from public records
- Information that we recieve when you sign up for newsletters and other mails.
- Information that we recieve when answering surveys
- Information that we recieve when you contact us, seek employment with us, visit us or otherwise contact us
WHAT INFORMATION DO WE PROVIDE TO YOU?
When we collect your personal information for the first time, we will inform you of how we will use them, what rights you have under data protection laws and how to use them. You will also be informed of who is responsible for personal data processing and how to contact us if you have questions or need to provide a request or request regarding your personal information and / or rights.
IS YOUR PERSONAL INFORMATION PROCESSED IN A SAFE WAY?
We have routines and practices to ensure that your personal information is handled safely. The starting point is that only employees and other persons within the organization who need personal data to perform their duties should have access to them.
In the case of sensitive personal data, we have established special authentication, which means higher protection of your personal data. Our security systems are developed with your integrity in focus and to a great extent protect against intrusion, destruction and other changes that could endanger your privacy.
Our IT security will ensure that your personal information is processed safely.
WHEN DO WE SHARE YOUR PERSONAL INFORMATION?
Our starting point is not to disclose your personal information to third parties unless you have consented to it or if it is not necessary to fulfill our obligations under contract or law. In cases where we disclose personal information to third parties, we establish confidentiality agreements and ensure that personal data is processed in a safe manner.
YouZee AB is a personally responsible person, which means that we are responsible for the processing of your personal data and the use of your rights.